Welcome to Solent GP Surgery
We apologise but an IT fault has caused our Nicholstown site to lose computer access making us unable to access records. Our IT team is working on this as a matter of urgency.
From Monday 3 August 2020 Solent GP Surgery has kindly agreed that its premises can be used to support all city residents, by allowing its Portswood base to be used for specific cases related to COVID-19 by all GP practices in Southampton.
Solent GP Surgery patients who require a face to face appointment and who usually attend the Portswood site will be seen at the Nicholstown site instead.
Please do not come to the GP surgery unless you have an appointment; this is for your safety and the safety of our staff and other patients. The best way to contact your doctor is online via our website: solentgp.nhs.uk and use our eConsult service. Please leave the telephone lines free for patients who do not have access to the internet.
All patients who have an appointment should wait outside until contacted to come in. This is so we can ensure social distancing in our waiting room. Staff will provide instructions on how to enter the building. A mask or face covering should be worn by all patients except those aged under 11 years old or those with a medical condition which makes it difficult to wear a mask.
Please do not visit the GP practice without an appointment.
Instead call the practice or submit an online consultation. You can speak to a GP or nurse over the phone, email or have a video consultation. This will often mean to get to see the right person to help you, much quicker.
If a doctor or nurse does need to see you in person then you will be given an appointment to attend the practice. Adelaide and Nicholstown sites remain closed to patients.
Only coming in to the surgery with an appointment means:
- you will get seen promptly
- you are reducing your risk of catching/spreading coronavirus by avoiding a waiting room
- you are helping to keep staff healthy and safe
- The practice is able to maintain a clean environment and protect you from the virus
Please also remember that if you are offered an appointment then it might be to a different practice where you may see a doctor or nurse you are not familiar with. If you are given a face to face appointment, you must wear a face covering on site.
While we realise this could be inconvenient, we think it is important to keep people safe, reduce the spread of coronavirus and get the maximum benefit from the healthcare resources which will be available.
Your records will still be accessible securely to you and to them, ensuring they are able to provide you with the best possible care.
A home visiting service, for patients who are unable to leave their home will be provided. If you have any comments, questions or concerns, then please do get in touch with us to let us know how we can support you.
Thank you once again for your support and understanding as we all adapt to a new way of working.
Please note that we only display the CQC rating for Adelaide as they are the main site post the merger of the surgeries.
Western Community Hospital Campus
William Macleod Way
Tel: 0300 123 6066
Open 8am-8pm, Monday - Saturday *CURRENTLY CLOSED TO PATIENTS, PHONE LINES REMAIN OPEN*More
Fanshawe Wing, Level B
Royal South Hants Hospital
Brinton Terrace Southampton,
Hampshire, SO14 0YG
Tel: 0300 123 7651
Open 8am - 6:30pm Monday - Friday *CURRENTLY OPEN FOR BOOKED APPOINTMENTS ONLY*
Portswood Solent Surgery
7 Belmont Road
Tel: 0300 300 2020
Open 8am - 6:30pm Monday - Friday *CURRENTLY CLOSED TO PATIENTS, PHONE LINES REMAIN OPEN*
(Site updated 11/08/2020)