The surgery premises, phone lines and reception desk are open 7 days a week between 08:00 - 20:00 including bank holidays.
Out of Hours
Out of hours is the time between 8:00pm and 8:00am, when the Surgery is closed. You will see that there are many ways of getting the right help and advice.
Ring 111 between the hours of 8:00pm and 8.00am (including weekends). You call is triaged to a doctor is most cases and there are GP appointments available at the Royal South Hants if the triaging doctor feels you need to be seen.
The local Out of Hours service is contracted by Southampton City Clinical Commissioning Group http://www.southamptoncityccg.nhs.uk/ and you can write to them at: Southampton City Clinical Commissioning Group, NHS Commissioning HQ, Oakley Road, Southampton SO16 4GX.
Minor Injury Units (Southampton)
Minor Injury Units are for non-emergency injuries and illnesses. Getting treated at a Minor Injury Unit helps free up Southampton’s Emergency Department to deal with treatment for those who need it the most. Do not call first, just turn up in person for physical injuries such as cuts, grazes, sprains and small fractures - you do not need an appointment and more often than not you may be treated far quicker than going to A&E.
Royal South Hants Hospital (Minor Injuries Unit)
Monday - Friday: 7.30am - 10.00pm
Weekends and Bank Holidays: 8.00am - 10.00pm
No appointments required
Based at the Royal South Hants Hospital, Level B, Brintons Terrace, Southampton, Hampshire, SO14 OYG
Tel: 0333 999 7613
Accident & Emergency (A&E) Department
A&E departments treat patients with serious injuries or illnesses. You should only visit A&E or call 999 for life-threatening emergencies:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If you need an ambulance, call 999. A&E Departments are at:
Southampton General Hospital, SO16 6YD. Tel: 023 8077 7222
Royal Hampshire County Hospital, SO22 5DG. Tel: 01962 863535
Royal Bournemouth Hospital, BH7 7DW. Tel: 01202 704169