Phone issues at Portswood Solent
Unfortunately we have recently been suffering with phone issues at our Portswood Solent site. Calls have been coming in to the surgery but when the call has been picked up, neither the receptionist or the patient can hear each other. There has also been an issue with calls being answered and patients struggling to get through. The issue has mainly been affecting calls coming in to the surgery though there have been occasional issues with calls out as well.
This is being investigated by our telecoms team with the highest priority. We appreciate that this is really frustrating for patients and we apologise for any inconvenience caused. Please do continue to ring in for "on the day" triage appointments and our reception team will do their best to answer. If you are wishing to book a routine appointment, please consider booking online as all available routine GP appointments are bookable via the online service.
We will update patients on this site when phone service has returned to normal.
You can do more online!
Did you know that you can order your repeat prescriptions, book routine appointments and more online from your computer, tablet or smartphone? You can get access by speaking to reception at your surgery site. We do need to see some ID and we'll give you a username and password to access the services via the Online Services page above. It's also got links to download the Apple and Android apps.
Winter is coming! Don't join House Flu, get your jab!
Whilst we're sure many of you are enjoying the latest season of Game of Thrones, the one thing we don't want this winter is people catching the flu.
We are starting to book for our flu vaccination clinics. If you are over 65 years of age, pregnant, living in a care home, are a carer for someone or suffer from certain medical conditions then you are eligible for a flu jab. Children of certain ages or with long term conditions can also be vaccinated.
Please contact your surgery site to check if you are eligible and to book an appointment. We are also offering weekend appointments for you to get your jab so book yours today!
More information on the flu vaccine for adults can be found here: http://www.nhs.uk/Conditions/vaccinations/Pages/who-should-have-flu-vaccine.aspx
More information on the flu vaccine for children can be found here: http://www.nhs.uk/conditions/vaccinations/pages/child-flu-vaccine.aspx
The news feeds below display the most recent health stories from NHS.uk and BBC Health News.
Are you eligible for a shingles vaccination?
People in their 70's born on or after 2nd September 1942 and those aged 78 or 79 are eligible for shingles vaccination. Click the link below to launch the calculator and check if you are eligible.
Shingles Vaccine eligibility calculator